tel: 905-525-2181

Waterfall Shuttle FAQ

1. Where do I park?
Parking for Spencer Gorge/Webster Falls Conservation Area is located at Mizener's Antiques & Flea Market, 367 Highway 5 West, Dundas L9H 5E2. The  shuttle bus will pick up visitors and make its 1st stop at Greensville Optimist Park (access to Webster Falls) and the 2nd stop at Tew Falls (access to Dundas Peak).  Please note that there is no trail access between the two areas due to the closure of the trail section on private property that linked the two waterfalls.  Shuttles departing from Tew Falls return to the parking lot at Mizener’s.

2. What days does the shuttle operate?
The shuttle will run on weekends and holiday Mondays from Saturday May 6, 2017 to Sunday October 29, 2017.

3. What does the shuttle cost?
The cost for the shuttle is the same as the regular parking fee and entry fee to Spencer Gorge/Webster Falls, $10 per car for parking and $5 per person admission. HCA passholders receive two walk-in admissions per pass, but the parking fee will still apply.  Your wristband will also give you free access to any Hamilton Conservation Authority conservation area on the day of admission, please note that Confederation Beach Park (Wild Waterworks and Lakeland Pool) is excluded.

4. How long does it take to visit Spencer Gorge/Webster Falls?
Visitors should allow approximately two hours if they would like to see Webster Falls, and shuttle over to see Tew Falls and walk to the peak. If you would like to see just Tew Falls and Webster Falls, allow approximately an hour, giving time to take the shuttle between the two areas.  Please note that good walking or hiking shoes should be worn while exploring the trails.

5. Where do I buy wristbands?
A wristband policy will be in effect for all visitors to the conservation area. The wristband will give you access to the shuttle at all pick-up locations. The shuttle wristbands can be purchased at the parking lot at Mizener's Antiques & Flea Market, 367 Highway 5 West, Dundas L9H 5E2.

6. What forms of payment are accepted?
Credit card, debit and cash are accepted at the Mizener’s Antiques parking area.

7. Do I HAVE to ride the shuttle?
All Hamilton Conservation Authority parking lots at Webster, Tew and Greensville Optimist Park will be closed on weekends and holidays from Saturday May 6 to Sunday October 29, 2017. The only parking lot available will be at Mizener's Antiques & Flea Market, 367 Highway 5 West, Dundas L9H 5E2 where the shuttle will pick up visitors and make its 1st stop at Greensville Optimist Park (access to Webster Falls) and the 2nd stop at Tew Falls (access to Dundas Peak).   Shuttles departing from Tew Falls return to the parking lot at Mizener’s. The only access available to the public at Tew or Webster Falls will be walk-in.

8. What are the hours for the shuttle
The parking lot will open at 9:30 a.m. The first shuttle will depart at 10 a.m. Shuttle service returning to the Mizener’s Antiques parking lot ends at 6:30 p.m., so please make your way to the shuttle stops before the end of service.

9. How often will the shuttle come
Shuttles will run approximately every 15 minutes from the parking lot at Mizener’s to Greensville Optimist Park (1st stop). Weather or traffic conditions may impact travel times so shuttle times may vary slightly.

10. How long does the trip take
From the parking lot to Greensville Optimist Park (1st stop) should take approximately 15 minutes, which includes time for people to enter and disembark the shuttle. It is approximately a 5 minute ride from 1st stop to the 2nd stop at Tew Falls. Shuttles departing from Tew Falls return to the parking lot at Mizener’s and should take approximately 15 minutes, which includes time for people to enter and disembark the shuttle. Weather or traffic conditions may impact travel times so shuttle times may vary slightly.

11. Where do I wait for the shuttle
There will be clearly marked locations in Tew Falls and Greensville Optimist Park as well as the parking lot. Look for the “Shuttle Bus” sign and line up areas.

12. What do I do if I miss the last shuttle
If you lose track of time and miss the last shuttle, you will need to call a local taxi service. They are: Hamilton Cab – 905-777-7777, Blue Line – 905-525-0000.

13. Will the shuttle run in bad weather
The shuttle will run on a reduced schedule in inclement weather. Should the shuttle service be cancelled, it will be posted on conservationhamilton.ca http://webstersfalls.ca/ and the parking lots will be open at Tew Falls, Webster Falls and Greensville Optimist Park.

14. What website should I check before I head out?
The main website for the shuttle service is webstersfalls.ca. Information about the conservation area will be posted on www.conservationhamilton.ca, but information will be cross-posted between the two sites.

15. What can I bring on the shuttle
No pets, hard-sided coolers or other large items are permitted. Service dogs will be permitted. Items that can be held on the lap, no larger than the size of a backpack, will be permitted. This is due to both space constraints and safety of all passengers.

16. Where do I have my picnic?
Due to the busy nature of Webster and Tew Falls, conditions are not ideal for picnicking. Christie Lake Conservation Area, located at 1000 Highway 5 West, is the perfect spot to enjoy your picnic after your visit to Spencer Gorge/Webster Falls. Your wristband will give you free entry into Christie Lake Conservation Area on the day of your visit.

17. Where can I go swimming?
Access to the water at Spencer Gorge/Webster Falls is not permitted, the creek can have sudden flow changes due to the dam upstream, as well as dangerous currents, slippery rocks and of course, the waterfalls. Christie Lake Conservation Area, located at 1000 Highway 5 West, offers a 360-metre sandy beach for swimming. Your wristband will give you free entry into Christie Lake Conservation Area on the day of your visit.

18. What should I expect on my visit?
Spencer Gorge/Webster Falls is a natural area. Trails are packed earth in most areas and can be difficult to navigate with wheelchairs or strollers. Good walking or hiking shoes should be worn to explore the trails.  There are washroom facilities at Mizener’s Antiques and Flea Market and porta potties at the conservation area.  You should bring your own water and snacks as there are no areas to purchase these within the conservation area.

19. What are the rules in the conservation area?
Visitors must stay on the marked trails at all times. Do not climb or otherwise bypass fencing, it is there for your safety. Please stay well back from cliff and escarpment edges.  There is no access down to the gorge at this time.  Cycling is not permitted.  No littering, Please pack out what you pack in and take nothing but pictures.  No barbeques or radios are permitted.

20. I need accessible parking, what do I do?
As the shuttle is not accessible, visitors with accessible parking permits may park in the Webster Falls lot. Please note, this is a natural area with packed earth trails and only a small area of the conservation area is accessible by wheelchairs and other mobility aids.